Escaping the Safety Performance Plateau

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Risk September 2014

Escaping the Safety Performance Plateau

Getting safety improvement back on track

A challenge facing many organizations striving for safety improvement is plateauing in safety performance. Executive-led safety development programs can fuel significant initial improvement in performance, with high levels of engagement and demonstrable benefits evident throughout the organization.  [...]

Postal Operators

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Travel & Transportation August 2014

Postal Operators

Reducing Product Portfolio and Rates Complexity

Postal operators are stressing business diversification as the core element of their strategies, in order to increase revenue and the utilization of assets, but at the same time adding complexity to their already complex portfolios and pricing structures. Players addressing portfolio complexity, have the opportunity to dramatically reduce the number of products and rates without impacting their revenue generation. [...]

Risk Intelligence of Leaders

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Risk August 2014

Risk Intelligence of Leaders

Developing ‘Risk Intelligence’ in Leaders to Drive Safety Improvement

Leaders can, and must, influence the safety culture in their organization through their behavior, but measuring the characteristics that they need to perform this role can be a challenge. However, if the leaders ‘mindfulness’ of risk issues is enhanced and focused, the safety within the organization can be improved. The concept of ‘risk intelligence’ has emerged from research on the role of mindfulness and how we can learn from High Reliability Organizations. [...]

Riding the Mobile Ticketing Wave

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TIME, Travel & Transportation August 2014

Riding the Mobile Ticketing Wave

A Challenge for Transport Operators

Transport operators across the globe implement mobile ticketing services to increase customer convenience, handle ever increasing passenger numbers and operational efficiency. Airlines continue to be a front-runner, followed by municipal mass-transit commuter systems and railway operators. While new mobile ticketing applications, including NFC (Near-Field Communication), provide the opportunity for better ease-of-use, implementation is very complex. Numerous partners have to agree on a suitable solution in spite of competing for the “driver seat”. [...]

Rethinking Cost Efficiency

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Energy & Utilities July 2014

Rethinking Cost Efficiency

In Power and Gas Retail - A Step Change Requires a Systemic Approach

The increasingly competitive landscape in power and gas retail is driving utilities to improve efficiency through cost reduction. Most companies have implemented traditional cost-cutting programs. Although these are valid in some circumstances, many retailers are finding that results quickly follow the marginally diminishing curve. Our experience with some of the leading retailers suggests that other perspectives should be taken into account, exploring new opportunities to build sustainably competitive businesses. [...]

Beating the Unknown

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Energy & Utilities, Risk July 2014

Beating the Unknown

A Simplified Approach for Risk-Based Decision-Making

Businesses continuously face unsteady and challenging waters as the world becomes more complex and change happens every day. Nonetheless, most businesses support their decision-making processes using simple and static net present value or internal rate of return calculations – neglecting to assess the uncertainties present in the underlying assumptions. [...]

Heading for New Shores

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Strategy & Organization, Consumer Goods July 2014

Heading for New Shores

A pragmatic approach for the strategic assessment of foreign markets

The decision to enter new markets requires a comprehensive assessment of market structures, customer demands, local competitors and potential business partners along the value chain. One of the major obstacles in the way of companies entering foreign markets, especially emerging growth markets, is lack of appropriate and reliable market intelligence. [...]

Process Safety Management

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Risk June 2014

Process Safety Management

Are your Facilities as Safe as you Claim?

Effective safety management still remains a significant challenge to many operators in the process industry. From our strategic safety reviews and independent process safety management (PSM) system audits, we continue to detect significant weaknesses in PSM performance that are unknown to the senior management team. [...]

The Future of Active Safety

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Automotive, Risk May 2014

The Future of Active Safety

The next steps towards autonomous driving

Active safety and driver assistance systems are taking big steps towards greater autonomy, as systems are becoming increasingly “connected” and algorithms to process the data are becoming more and more advanced. Nissan has announced plans to develop a fully autonomous car by 2020, Volvo aspires to have autonomous cars on roads by 2017, Mercedes demonstrated its self-driving S-class in 2013, and Google has been testing its self-driving car on Californian roads since 2012 for a planned product launch by 2018. [...]

Leveraging ICT for a World-Class Education System

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Technology & Innovation Management May 2014

Leveraging ICT for a World-Class Education System

Momentous ICT-Enabled Opportunities Lie Ahead for the Education System

It is widely accepted that education is paramount in a knowledge-based society. Young Shim Dho, South Korea’s ambassador to UNWTO, once said, “Education is what transformed our country from poverty to the 14th-largest economy in the world.” Yet, education itself is today on the brink of the most significant transformation ever experienced. The underlying vehicle of this change is information and communication technology (ICT), which has already transformed other industries and is now introducing myriad opportunities for students to improve their learning, as well as their results. [...]

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